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Radian Arc · 360° Marketing

Marketing that
pays for itself.

Meet RadianX 360° Marketing. A telco-native acquisition funnel across owned and paid, prepaid and postpaid. We are on the hook for the numbers: CAC, activation, LTV payback.

Acquisition engineStreaming
01 · Impressions
12,800,000
Programmatic · social · SMS
25%
02 · Consideration
3,200,000
HE landing · bundle preview
2.0%
03 · Conversion
64,000
2-click checkout · on-bill
20%
04 · First charge
12,800
First billing · HE + retries
Net revenue · this month $109 CAC · 3× ROAS · payback by M3.
$1.42M
In the black
Tier 01 · Performance marketing

Performance isthe floor. Brand isthe multiplier.

We start with the math we can prove - Header Enrichment + a 2-click flow delivers 3× ROAS on day one. Brand work then compounds every channel: programmatic, in-store, OOH, TV. The bundle makes it sticky.

Simple math

The math we canprove, day one.

Header enrichment + a 2-click checkout flow is the unit economic. We back it with a real UA budget,
prepaid market mechanics, and a clean-campaigns posture that holds in regulated geographies.

Performance baseline · the equation Proven
Inputs · what we do
HE+2-click flow
Header enrichment auto-fills the subscriber. Carrier billing closes in two taps.
Metric · flow conversion
~2%
Across markets. Higher in postpaid, lower in prepaid pre-tune.
Outcome · ROAS
Return on ad spend on the performance media line, day one.
One equation, every market we operate HE + 2-click  =  ~2% conv  =  3× ROAS
Prepaid markets
Four levers. Tuned per market.
Grace
periods
Retry
cascades
Fallback
pricing
Daily
price points
Tuned per market with the telco.
Postpaid markets
Single-digit churn.
6–8%
Ours · 6–8% Industry · 12–15%
Two-thirds still paying at month 12
100%
M1
92%
M3
81%
M6
64%
M12
On a clean postpaid bundle.
Regulatory posture
Clean campaigns only.
First-party media only
Licensed ad inventory
No affiliate programs
No incentivised installs
Survives a regulator audit.
UA commitment
10× in twelve months.
2026 · committed $10M
2027 · target $100M
Each tick = $10M committed ×10 in 12 months
Per operator launch. Illustrative · Q4 2025 model
Bundle service

The art of the bundle.

We tune the offer mix to fit your market: soft, hard, or content-first. Same playbook as the math above, turning every plan into both an acquisition lever and a retention lock.

Mode A · Soft bundle
Standalone subscription.
Subscribed alongside the plan. Flexible, steady ramp.
Attach 5–10% Lift Steady Churn Per-sub
Mode B · Hard bundle
Baked into the plan.
One price, one invoice. The plan becomes the offer.
Attach 100% Lift Switch driver Churn Plan-lock
Acquisition + Retention · one offer, two targets.
Retail bundle engine

From in-store discovery towalks-out-working.

Retail becomes the second growth engine: gamepad, 5G, and content bundled at the shelf, ready to use the moment the customer leaves the store. Our 18-week onboarding template takes the operator from discovery to in-store launch, with planograms, employee spiffs, and PR already locked.

Art of the possible

Ops + Commercial
Week 1–3 · Discovery
  • Operator discovery meeting
  • Business plan, bundles, economics
  • KPIs + monthly sales targets
  • Promo calendar drafted

Team + spiffs

Sales enablement
Week 4–6 · Employee training
  • Retail staff training
  • Incentives & spiff structure
  • Employee purchase program
  • "Gaming champion" program

Ship + shelf

Logistics + marketing
Week 7–10 · Logistics
  • Controllers to DC & stores
  • Landing pages approved
  • Planogram set across stores
  • Digital + in-store collateral

Awareness

PR + paid media
Week 11–14 · PR & demand gen
  • Earned media · press
  • Paid campaigns go live
  • POP-ups · malls + universities
  • Foot-traffic campaigns

Go live

All hands
Week 15–18 · Launch
  • Bundle on shelves
  • In-store demo stations
  • Self-looping video on TVs
  • First reporting cycle
Bundle Aprepaid · entry
Controller monthly
$15/mo
S5 gamepad + 5G data + Blacknut. No contract.
DigitalRetailMall kiosk
ARPU · 12mo$180
PaybackM3
TargetGen-Z prepaid
Churn riskMid
Bundle Bpostpaid · contract
1-year plan
$350total
1 month free gaming · Macquarie-financed gamepad.
RetailDoor-to-doorCRM
ARPU · yr$350
PaybackM4
TargetWorking 25–35
Churn riskLow
Bundle Dbroadband household
STB + broadband
2yrbroadband
Gamepad + STB + fiber + Blacknut. Whole-home.
Broadband upsellAgent salesSTB
ARPU · mo$42
PaybackM6
TargetBroadband sub
Churn riskVery low
Funnel anatomy

From first impressions
to first charge.

Four stages, each with its own CPA, creative lever and telco-data signal. Top-of-funnel is plentiful and cheap; the drop is at conversion. Every cohort exits with a payback model attached: blended $109 CAC, LTV payback by month 3.

Stage 01TOP
19.4M
Impressions / month

Awareness

Playable, video and programmatic display across Google DV360, Meta, TikTok, Twitter. Affinity + lookalike + custom audiences.

  • $8 blended CPM
  • CTR 0.45%, 87k LPVs
  • Creative split: 70% video / 30% playable
Stage 02MID
87k
Landing pageviews

Intent

Landing pages are real-time, no code-push. Per-cohort variants: prepaid vs postpaid, 5G vs broadband, retail vs digital.

  • Continuous A/B · daily winners
  • Header-enrichment resolves MSISDN
  • Cohort routing via telco DMP
Stage 03BOTTOM
698
Top-funnel subs / mo

Conversion

Subscription via Opratel's 2-click, PIN+HE, PIN, external flows. Best-performer pushed to 80% of traffic by week 4.

  • Avg CAC $216 · top-funnel
  • 2-click: 5–7% CR, $0.70 payout
  • Auto-fallback for WiFi users
Stage 04MID+BOT
998
Retargeted subs / mo

Retarget + close

Custom audiences, purchase-intent, activity signals. TikTok playables close the final meter; CAC drops to $53 on best unit.

  • Blended CAC $109
  • Tiktok playable 1.65% CR
  • CRM triggers handle grace period
TOTAL · 1,696 paid subs per month at blended $163 CAC, before own-media & retail bundles.
30.2M
Impressions
$259k
Monthly media
0.58%
Blended CR
Budget split

Two engines.
One dashboard.

Fixed media is the operator's own inventory: SMS, push, STB takeover, in-app, splash screens. It scales for free. Variable media is paid: Google, Meta, TikTok, programmatic. Both are optimized off the same first-party telco DMP, which is the thing competitors can't copy.

Fixed · owned + earned

Zero-cost reach.

94.2M impressions · 62k subs / month · 11 channels
Email / Newsletter1,875 / mo
Push notif.7,500 / mo
STB takeoverIn-menu
SMS targeted750 / mo
Satellite push625 / mo
In-app notif.10,000 / mo
Thumbnail banner37,500 / mo
Splash screen2,250 / mo
Social · owned1,200 / mo
Variable · paid

Pay to compound.

30.2M impressions · 1,696 subs / month · $259k spend
Google SearchCAC $91
DV360 VideoCAC $252
Meta · storiesCAC $213
TikTok in-feedCAC $134
TikTok playableCAC $53
ProgrammaticCAC $189
Affiliate CPARev-share
Twitter videoCAC $402
Snap · ARCAC $·
Variable budget split · 70/20/10
70%Core · proven tactics 20%Tests 10%PR
Scale what works Moderate-risk tests Reactive & PR
Telco DMP linkage · why it matters
Once the telco DMP is wired, we segment on MSISDN-level data: pre/post-paid, 5G user, STB household, VAS buyer. A case study shows cost-per-acquisition dropping 23% when untargeted campaigns became telco-cohort-only.
Subscription flows

Four flows. We rank
them in week one.

Every operator has a different mix of header-enrichment, DCB integration, USSD, and WiFi traffic. We run all four flows in parallel, then route traffic to the one that prints money. Benchmarks below are live from current operations.

★ Best-in-class
Flow 01

Two-click

Landing → HE → confirm
LP
HE
CR5–7%
Payout$0.70
Daily subs600
Live · operator in Chile
Secure
Flow 02

PIN + HE

Landing → HE → OTP → confirm
LP
HE
PIN
CR3–5%
Payout$1.00
Daily subs400
Live · operator in Chile
WiFi fallback
Flow 03

PIN only

Landing → phone → OTP → confirm
LP
PH#
PIN
CR2–3%
Payout$1.50
Daily subs150
Live · operator in Paraguay
Low-tech
Flow 04

External / USSD

Landing → phone → SMS/USSD → confirm
LP
PH#
SMS
CTA
CR1–2%
Payout$3.00
Daily subs100
Live · operator in Costa Rica
Tier 02 · Brand building

We don't just sell tech.
We sell how it feels.

A brand built around your market and segments. We position your telco as the true home for gaming - so every other channel stops doing the heavy lifting.

A brand gamers connect with, super charges every channel. CAC down, retention up.

TrueID · Brand building

Build the brand where
they already hang out.

We build the TrueID gaming brand through TrueID's own properties - the True Cafes, the flagship stores, the mall activations and campus drops - not through a paid feed. Real venues the operator already owns become the brand's stage, each one wired to one CRM. It's how a telco turns physical footprint into fandom, sign-ups and retention. Illustrative figures.

TrueID case study
TrueID Game Hub activation at Siam Paragon
Arcades
Gen Z Beer · non-alcoholic TrueID Game Hub can
Merch Drops

Gen Z channel mix ·
reach share & sub contribution

Rolling 90d · illustrative
Weighted by CAC + LTV
38%
Mall tournamentsSiam Paragon · MBK · CentralwOrld
Qualifier weekends. On-site sub activation via QR.
REACH / MO~520k
SUB CVR6.8%
CAC$39
24%
Campus & eventsUni fests · esports club drops
Can giveaways, squad sign-ups, merch drops at rush week.
REACH / MO~310k
SUB CVR4.4%
CAC$28
22%
TrueShop / TrueCoffeeOwn-store play pods
Always-on. Sim pods + latte-bundles. High intent at point-of-play.
REACH / MO~240k
SUB CVR11.2%
CAC$31
16%
7-Eleven + TikTokCan seeding · creator cuts
Can as media. Creators unbox on TikTok; QR on base links to Game Hub.
REACH / MO~1.1M
SUB CVR2.1%
CAC$22
Blended Gen Z CAC · $31   ·   62% of first-session plays within 48h Source: ops dashboard · 90d rolling · illustrative
Tier 03 · Activation

Where the brandbecomes real.

Retail floors, social feeds, and the controller in their hands - the moments when a cloud-gaming brand has to deliver. We build them, run them, and route every touch back to the bundle.

Pillar 01 · Retail 01 / 03
Walk out playing.
Controller, STB, and catalog paired in store. Customers leave with gaming live on their plan, today.
Bundled at the till. Live in 24 markets.
Pillar 02 · Community & Loyalty 02 / 03
Meet on their turf.
We build you a real and engaged community. Tournaments, mall and campus takeovers, always-on socials, all tied to CRM loyalty.
Every touch back to the bundle.
Pillar 03 · Controller 03 / 03
Controllers are everything.
Phone clips, home pads, wheels, arcade builds. Co-branded across the line, because input feel is the product.
Mission-critical hardware. Co-branded.
True Game Hub retail activation
Pillar 01 · Retail
Bangkok flagship concept · launch week. Predicted walk-out attach 41%.
The till is the demo. The shelf is the channel.

Eight in-store moments map to one walk-out.

Register-side TV demo, gamepad shelf, attach prompt, SIM pairing, employee-purchase pricing. Planograms ship a quarter ahead; sales staff complete a 6-week certification before shelf-set. The bundle SKU is one scan, one invoice, one box that leaves the store playing.

Planograms
Employee spiffs
PR pack
Walk-out KPI
2.1×Attach vs. SIM-only flow
92%Stores spec-clad in 6 wks
24Markets live at the till
Live-ops calendar

Three tiers.
One rhythm.

Performance fills the funnel. Brand makes the bundle mean something. Activation lands it at the till, the tournament, and in hand. The live-ops calendar is the rhythm that runs all three together - tentpole launches, always-on CRM, paid pushes, retail + PR - locked 12 months out so operator media, PR and stores move in sync.

Q1 · JanFebMar Q2 · AprMayJun Q3 · JulAugSep Q4 · OctNovDec
ACQUISITIONPaid media · playable
NY · 2-click scale-up
TikTok playable wave
Back-to-school
Black Fri · holiday push
LAUNCH TIE-INDay-and-date AAA
Tomb Raider · Apr 14
Mafia · May 22
Judas · Aug
FFVII · Nov 7
RETENTIONCRM · lifecycle
Always-on CRM · onboarding → grace period → upsell
WIN-BACKRetarget + promo
Valentine's co-op
Summer re-engage
Back-to-school II
Holiday re-activate
RETAIL + PRStores · earned media
Q1 · New-year bundle
Q2 · Gamepad promo
Q3 · Mall pop-ups
Q4 · Holiday retail
Acquisition
Launch tie-in
Retention
Win-back
Retail + PR
Shared dashboards

Demand drives capacity,
not the other way around.

The marketing dashboard feeds demand prediction into the GPU capacity dashboard: fixed impressions × CR + paid impressions × CR − churn = new CCU. Infra scales before traffic arrives, not after.

Telco revenue · liveUpdated 2m ago
$31.2kRevenue · this month+14.3% vs last
5,600Active subs+248 week-over-week
6.1%Churn · monthly−0.3pp vs last
$7.42ARPU+$0.18 vs last
W1 W4 W8 W12 NOW
GPU POPs · capacityForecast 90d
MumbaiPOP 01
88/128 CCU
BangkokPOP 02
76/128 CCU
Kuala LumpurPOP 03
44/128 CCU
SingaporePOP 04
100/128 CCU
JakartaPOP 05
58/128 CCU
RiyadhPOP 06
82/128 CCU
Marketing · input
Impressions × CR

Fixed + variable media

Demand · computed
New subs, 90d

Minus churn

Infra · action
Pre-provision CCU

AMD rack capacity

Feedback
Uptime ↑ · CAC ↓

Clean loop

A proven playbook.
In expert hands.

This isn't a pitch deck. Every number, lever and beat above is live in market. JioGames. TrueOnline GameHub. 24 telco partners and counting. The operator brings inventory, subscribers and billing rails · we bring the playbook, the team, and the track record to make it work on day one.

Week 1
Discovery + DMP link

Audit telco inventory, link DMP, map cohorts, pick starter flow.

Week 2–4
Pilot + landing pages

Launch 2 flows in parallel, A/B daily, hit 0.5% blended CR.

Week 5–12
Scale + retail

70/20/10 budget lock, retail onboarding kicks off, CRM goes live.

Quarter 2
Compound

Full calendar locked, demand prediction feeding infra, KPIs quarterly.

360° Marketing.

Full-funnel go-to-market for cloud gaming: performance, brand, and live-ops · run with the operator and proven in market.

Radian Arc · a Submer Group company
Offices: Sydney · Singapore · Dubai · São Paulo